Customer Service

We're here for you.  Email us at jon@six3collective.com with any questions.  

We will respond within 24 hours on business days.

 

  • When you place your order, you will receive a confirmation email.
  • When your order has been shipped, you will receive a second email with tracking information.

    All shipments are calculated by you favorite delivery service at checkout.

    Free Returns & Exchanges

    If you are not 100% satisfied with your purchase, you can return your unused, unwashed item within 30 days of delivery, no questions asked. That's it!  We will credit the account used to make the purchase within 3 business days.

    If you would like to make a return, please email us at help@six3collective.com.  We will respond within 1 business day with a return label and instructions.  

    Returns can be sent to:

    Six 3 Collective

    1055 W 3rd Ave

    Columbus, OH 43212

     

    Order Status

    You can Check the status of your order here.

    Privacy & Security

    Six 3 knows the importance of privacy and security.  We are committed to keeping your information private and secure.  Our payment gateways Stripe and Paypal ensure our checkout process uses industry standard 128 bit encryption technology. It's the same level of encryption used by large banks to keep your information secure.  We will NEVER sell your personal information to anyone.

    Information Collected by Cookies:
    Six 3 Collective uses cookies, small text files on your computer which a website sends to your computer to allow the website to store information which uniquely identifies our users. Six 3 collective’s cookies do not collect or store personally identifiable information. Rather, the cookie stores a token which uniquely identifies a particular user at a particular time. That token is then linked to the user information in our secured databases. You can always reset your browser to refuse all cookies or to display a message when a cookie is being sent.